Last updated: July 11, 2025
Shipping Policy
Smart-Tag.me is a digital-first platform — most of what we offer is downloadable or custom link-based. No shipping, no waiting, just smart stuff that works.
However, in the rare case we include a physical item as part of a special offer, giveaway, or future bundle, here’s how we handle it:
📍 Shipping Locations
If and when we ship something, it will be to U.S. addresses only. If you’re outside the U.S. and feeling left out, reach out — we may be able to help on a case-by-case basis.
⏳ Shipping Timeframes
Physical items (if included) typically ship within 3–5 business days of purchase or claim, unless otherwise noted. Redirect setup and digital services will not be delayed by physical delivery.
💸 Shipping Costs
If there’s ever a charge for shipping, it’ll be clearly listed at checkout. Most limited physical bonuses — if offered — will ship free as part of a bundle.
📦 Tracking
If tracking is available, we’ll email it to you once your package ships. No smoke signals or Morse code required.
🛠️ Lost or Damaged Items
Contact us within 7 days of delivery if your item is damaged, missing, or mysteriously mauled. We’ll do our best to make it right, assuming you didn’t feed it to a toddler or labrador.