Last updated: July 11, 2025
We keep it simple — because no one likes fine print games.
🧾 Digital Products & Smart Links
Once a digital file or Smart-Tag.me link is delivered, it’s considered used. That means no refunds.
Why? Because digital stuff can’t be returned. You can’t un-download a file or un-see a link, and we can’t un-spend the time setting it up.
This includes:
- Instant download SVGs or Canva templates
- Custom or pre-assigned Smart-Tag.me links (even if unused)
- Any digital setup or service related to Smart-Tag.me
If something doesn’t work or wasn’t delivered as promised — please reach out. We’re nice people. Most days.
📦 Physical Products (from HDC)
Some of our physical items (like pre-programmed NFC stickers) are sold through our sister brand, Hope Digital Craft (HDC).
- Final sale unless damaged or defective
- Non-returnable if used, altered, or stuck to something (duh)
If your item arrives damaged, contact us within 7 days of delivery with a photo and your order info. If it’s our bad, we’ll fix it or replace it.
💡 Changed Your Mind?
Cool — but we don’t do “Oops” refunds. Please double-check your order before buying. If you’re unsure, ask first. We’re happy to help.
📌 Abuse & Chargebacks
If we see refund abuse, chargeback fraud, or repeat misuse of the system, we may suspend or block access to our services — no hard feelings, just boundaries.
🛒 By purchasing from Smart-Tag.me
You agree to these policies at the time of purchase. These terms may be updated as our services evolve — the latest version will always be posted on this page.